Fill in the form and our team will reach out within 2 hours to assist with plan selection, connection setup, or any queries you may have.
+91 954 020 2648
support@sstel.in
Chipiyana Buzurg, Ghaziabad, Uttar Pradesh 201009
Mon – Sat: 9:00 AM – 7:00 PM
Quick answers to the most common questions we receive.
Our technicians typically complete installation within 24–48 hours of your connection request being approved. In most cases, the site survey and installation happen on the same day.
No long-term lock-in. Our plans are month-to-month, giving you full flexibility to change, pause, or cancel anytime without any cancellation charges.
You'll need a valid government-issued photo ID (Aadhaar / PAN / Passport), address proof, and a passport-size photograph for the Customer Application Form (CAF). Documents can be submitted digitally.
Call our 24/7 support line or raise a ticket on the SSTEL app. Our team responds within 1 hour and resolves most issues remotely. For hardware faults, a technician is dispatched within 4 hours.
Absolutely. You can upgrade or downgrade your plan at any time by contacting support or through the SSTEL customer app. Changes take effect from the next billing cycle.
We're expanding rapidly. Send us an enquiry with your area/PIN code and we'll confirm availability within 2 hours. If we're not there yet, we'll add you to the waitlist and notify you first.
Call us directly or browse our plans — our team is always happy to help you find the best solution.